Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2026
Secure Storage
256-bit SSL encryption
Transparent Use
Clear data practices
Your Control
Access & delete anytime
1. Information We Collect
We collect information to provide you with the best rental experience:
Personal Information
- Full name
- Email address
- Phone number (WhatsApp)
- Delivery address
Booking Information
- Scooter preferences
- Rental dates and duration
- Payment information (processed securely by third parties)
- Special requests
Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information for the following purposes:
- Processing bookings: To confirm and manage your scooter rental
- Communication: To coordinate delivery and provide booking updates via WhatsApp and email
- Customer support: To respond to your inquiries and resolve issues
- Improvement: To analyze usage patterns and improve our services
- Legal compliance: To comply with legal obligations and resolve disputes
3. Information Sharing
We may share your information with:
- Scooter vendors: To coordinate delivery and pickup
- Payment processors: Midtrans and PayPal for secure payment processing
- Service providers: Analytics and hosting services
- Legal authorities: When required by law or to protect our rights
We never sell your personal information to third parties for marketing purposes.
4. Cookies
We use cookies to improve your experience on our website:
Essential Cookies
Required for the website to function properly
Analytics Cookies
Help us understand how visitors use our site
Preference Cookies
Remember your settings and preferences
5. Data Security
We implement appropriate security measures to protect your personal information:
- 256-bit SSL encryption for all data transmission
- Secure data storage with access controls
- Regular security audits and updates
- Payment data processed by PCI-compliant providers
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request transfer of your data
- Objection: Object to processing of your data
To exercise these rights, please contact us using the information below.
7. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us: